Support
We'd love to help. Most questions are answered below.
Frequently asked questions
When are stories delivered?
Every evening at 6:30 PM in the timezone set on your account — perfectly timed for bedtime. You can change your timezone anytime in your dashboard.
How is faith woven into the stories?
Each night's story arrives in three parts. First, a gentle, age-appropriate adventure starring your child, with a Christian value woven naturally into the plot. Then a short Bible verse (in your chosen translation) selected to match that story's lesson. Finally, a suggestion of what your child can add to their bedtime prayer, drawn from the same lesson.
What Bible translations do you support?
King James Version (KJV), the World English Bible (WEB), and the Berean Standard Bible (BSB) — a classic option plus two clear, modern, easy-to-read translations. Choose your preferred translation when you create your child's profile, and change it anytime.
Is the content denominational?
Faith Tales is non-denominational and grounded in broadly shared Christian values — kindness, honesty, courage, gratitude, and love for God and neighbor. We aim to be a blessing to families across traditions. Because every story is freshly written, we encourage parents to read along, and we welcome your feedback.
How do I cancel or pause?
You can pause or cancel anytime from your dashboard under Subscription. Cancellation takes effect at the end of your current billing period.
Can I request a specific story?
Yes! On the Starter plan you can request one custom story per week from your dashboard — a Bible-story retelling, a lesson on forgiveness, anything you'd like.
Still need help?
Our team is happy to help with anything — billing, content questions, or feedback.
Email: Help@faithtales.io
Response time: within 1 business day
Location: Lehi, UT